Privacy Policy

Wevi ("Wevi", "we", "us") makes software that turns motion templates, product captures and scripts into marketing videos. This policy covers wevi.ai, the Wevi app at app.wevi.ai, the Wevi API, and the Wevi connectors that let AI assistants such as ChatGPT and Claude work in your account (together, the "Service").

If you have a question about this policy or your information, email team@wevi.ai.

• To provide the Service: generating storyboards, scripts and voiceovers, capturing the pages you choose, rendering scenes and delivering your exports.
• To run your account: signing you in, keeping your account secure, preventing fraud and abuse, and applying plan limits and credits.
• To bill you for subscriptions and purchases.
• To send service messages, such as verification codes, receipts and notices that an export is ready.
• To improve Wevi, for example by measuring how often automatic capture selections are changed so we can make them better. We use aggregated or de-identified information for this where we can.
• To send product updates and marketing emails, which you can unsubscribe from at any time.
• To meet legal obligations and to protect the rights and safety of our users and of Wevi.

We do not sell your personal information, and we do not use your content to train machine-learning models.

Some parts of the Service rely on specialist providers that process information on our behalf, only to return the result you asked for:

• AI model providers receive your brief, brand details and relevant page text to draft storyboards, scripts and suggestions.
• A voice synthesis provider receives your script text to produce voiceover audio.
• A cloud browser provider runs the browser used for web captures, including any sites you sign in to.
• A cloud rendering provider renders your scenes from the templates and assets in your project.
• A licensed music library supplies the background music you choose.

AI-generated results can be inaccurate. Please review scripts, captions and voiceovers before you publish a video.

• Service providers that help us run Wevi, such as hosting and storage, the processing partners above, payments (Stripe), email delivery, analytics and error monitoring. They may use the information only to provide their services to us.
• AI assistants you connect. When you connect ChatGPT, Claude or another assistant to Wevi, it receives the results of the actions it runs in your account. That provider handles this information under its own privacy policy.
• People you choose to share with, for example when you send someone the link to an exported video.
• Authorities or other parties when the law requires it, or when we believe in good faith that it is needed to protect the rights, property or safety of our users, the public or Wevi.
• A buyer or successor if Wevi is involved in a merger, acquisition or sale of assets. We will tell you before your information becomes subject to a different privacy policy.
• Anyone else, with your consent.

• Account information: for as long as your account is open.
• Projects, captures, rendered scenes and exports: until you delete them or close your account.
• Saved site logins: until you remove them or close your account.
• Cloud browser sessions: closed after a period of inactivity and never kept open longer than one hour.
• Billing records: for as long as tax and accounting law requires.
• Logs and diagnostic data: for a limited period, then deleted or de-identified.

When information is deleted it is removed from our active systems promptly and from backups as they cycle out.

We protect information with encryption in transit, hashed passwords and API keys, access limited to the people who need it to run the Service, and browser profiles that are isolated per user. No method of transmission or storage is completely secure, but we work to protect your information and will notify you of a breach where the law requires it.

• Essential: cookies and local storage that keep you signed in and remember your settings.
• Referral: a cookie that lasts 30 days so we can credit the partner who referred you.
• Analytics: Google Analytics, to understand how people use our website and app.

You can block or delete cookies in your browser settings. If you block essential cookies, signing in may not work.

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict some processing, and to withdraw consent you have given. To make a request, including a request to close your account and delete its data, email team@wevi.ai from the address on your account. We may need to verify your identity, and we respond within 30 days.

You can unsubscribe from marketing emails using the link in any of them. If you are in the European Economic Area or the United Kingdom, you may also complain to your local data protection authority.

Wevi and its providers operate in the United States and other countries, so your information may be processed outside the country where you live. When we transfer information internationally, we take the steps that applicable law requires to protect it.

The Service is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

We will post any changes on this page and update the date at the top. If a change is significant, we will also tell you by email or in the app before it takes effect.

Questions or requests about privacy: team@wevi.ai. Our Terms of Service explain the rules for using Wevi.